Know a Crisis When You see It

Hi All,

This week Haley brought some wisdom from a book to discuss. She read “The Thin Line Between Cupcake and Bitch: Taking Action, Driving Change, Getting Results” by Joni Wickham. While there were many gems throughout the book, today’s inspiration is one of Joni’s 10 leadership sessions - know a crisis when you see it.

In her book, Joni shared a framework for identifying a crisis.  The framework focuses on assessing the implications and severity of the situation to really identify whether something is a crisis. The ability to discern a crisis is a valuable skill for attorneys to develop.

As an attorney, many people will come to you with what they think is a crisis.  Being able to make that independent assessment when you are presented with a situation helps set the tone for the way it is handled moving forward.  Discerning a crisis is important because everything that happens cannot possibly be a crisis.  The panic of thinking everything is a crisis keeps you constantly on high alert and can be exhausting and inefficient.

While every situation is different, Joni offers three questions for you to consider when you think you may be navigating a crisis:

  1. Is someone’s safety at risk?

  2. Is an individual’s or organization’s reputation at risk?

  3. Is the mission of the organization or individual in jeopardy?


This simple and straightforward framework is easy to utilize and can set you up for successful decision making.

Do you think you know a crisis when you see it? Keep the conversation going on Instagram @lawyerswholaunch and let us know!

Have a great day!

Haley and Amy

Please keep in mind that your jurisdiction will have rules of professional conduct that you must follow. This discussion does not focus on the any such rules, including the rules from the jurisdiction where we practice. Rather this is a discussion of tips we have found helpful in managing client expectations in our own experiences. This should not be taken as legal advice.

We make absolutely no guarantee, expressed or implied, that by following the advice you will make any money or improve current profit, as there are several factors and variables that come into play regarding any given business or career. Primarily, results will depend on the business model, the conditions of the marketplace, the experience of the individual, and situations and elements that are beyond your control. As with any business endeavor, you assume all risk related to investment and money based on your own discretion and at your own potential expense.

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